Legal terms for access and payments
Our Legal notice explains who may access the account area, what information we use to verify an account, and how payment records are matched to a named account holder. Access depends on local law, and we may pause an account review when details do not match
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the submitted account step. The same record-keeping approach applies when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. Before you continue, check the displayed policy wording for your location and account status. We do not treat a wallet receipt as a substitute
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for identity confirmation, and a payment reference may be requested when a cashier status needs checking. Indonesian customers can also see the account path for BCA, BRI, Mandiri and BNI transfers where those rails are shown.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.